Terms of Service

Last updated 20-Mar-25

​These terms of service (this “Agreement”) applies to your purchase of and access to virtual

live or recorded online classes provided by Fritz Macasa Consulting Inc., an Ontario

corporation, (the “Coach”) to you. Please read this Agreement carefully.

By clicking on the “I agree” button you agree to be bound by the terms of this Agreement and our Privacy Policy. If you do not agree to this Agreement, you must not purchase any Online Class or otherwise use any Services.

Summary of Online Class Form

Virtual Group Hypnosis and Nervous System Training

  • Access via the Communication Method to the number of live, virtual, group hypnosis

    training classes (each a “Session”, and collectively, the “Sessions”) purchased on the

    Website. Each Session will be a maximum of 6 hours in length and will be recorded and

    shared with others who purchase access.

  • Access via Kajabi or another video distribution platform to all the recorded Sessions

    available on-demand within the Online Class Period (if offered).

  • Access to the Facebook group for support, training links, and video access (if offered).

No Services will be provided until you pay the Online Class Fee.

“Community Guidelines”: In addition to the Community Guidelines provided at Section 3.5, you must also follow all rules provided on the Coach’s website at http://www.fritzmacasa.com/ (the “Website”).

“Online Class Fee”: The fee specified on the Website is in USD, includes taxes, and may be paid via payment plan according to the terms on the Website.

“Online Class Period”: The period of time stated on the Website, which begins the day this Agreement is accepted.

GENERAL TERMS

ARTICLE 1: INTERPRETATION

1.1 Definitions. Capitalized terms used in this Agreement have the meanings set forth below.

(a) Services refer to the live and recorded Sessions and other services provided by the Coach to you as described on the Summary of Online Class Form.

(b) Communication Method refers to the means of communication used by the Coach to provide the

Services to you, as described on the Website and the Privacy Policy.

(c) Coach’s Content refers to any videos, photographs, music, software, reports, documentation, designs, architecture, platforms, programs, processes, know-how, methodologies, trade secrets, data, media, and content, as well as any of the derivatives, modifications, improvements, enhancements, or extensions of the above, whenever developed.

(d) Online Class Fee refers to all fees payable by you identified in the Summary of Online Class Form relating to the provision of Services.

(e) Online Class Period refers to the term of this Agreement, as described on the Summary of Online Class Form.

(f) Community Guidelines refers to the rules described on the Summary of Online Class Form.

(g) Session, individually, refers to each virtual class whether live or recorded and available on-demand, as described on the Summary of Online Class Form, and when used in the plural, all virtual classes whether live or recorded and available on-demand, as described on the Summary of Online Class Form.

1.2 Interpretation. The article and section headings contained in this Agreement are solely for the purpose of reference and shall not in any way affect the meaning or interpretation of this Agreement.

ARTICLE 2: SERVICES

2.1 Online Class. During the duration of the Online Class Period, and provided you pay the Online Class Fee as set out in Section 3.1, the Coach will provide you the Services.

2.2 Instructions: When you purchase access to the Services, you shall provide the Coach your email address, and subsequently, the Coach will provide you within a reasonable time an order confirmation email, which will also contain the next steps to access the Services. Such next steps will also be set out on the Website.

2.3 Social Media Group. The Services may include access to a private social media group. You acknowledge and agree that

(a) your access to such private social media group is also subject to that social media platform’s terms of use, and the Coach shall not be liable if that social media platform restricts your access to the private social media group;

(b) the Coach does not endorse or approve any content posted by any user of the private social media group; and,

(c) the Coach may remove at any time any content you share in the private social media group and/or remove your access to the private social media group.

2.4 Ownership of Intellectual Property. The Coach and its third-party licensors (where applicable) own all right, title, and interest, including all related intellectual property rights in and to the Coach’s Content, feedback, know-how, recommendations or other information that is developed, created, authored, conceived, reduced to practice or acquired by the Coach whether provided by the Coach or others relating to the Services; you hereby assign to the Coach any suggestions made to the Coach related to the improvement of Services, and you acknowledge that the Coach retains the right to use the foregoing for any purpose in the Coach’s sole discretion.

2.5 License for Recorded Sessions Available On-Demand. In the event you purchase Services that provide you access to certain Coach’s Content, subject to your compliance with Section 2.6 (Restrictions on License), the Coach hereby grants you a non-exclusive, revocable, license to reproduce such Coach’s Content in the form made available by the Coach for your educational and/or personal fitness purposes in accordance with this Agreement.

2.6 Restrictions on License. Any rights not expressly granted within this Agreement are reserved to the Coach, and that any unauthorized use of or access to any Coach’s Content is strictly prohibited. Please note that we retain all right, title, and interest in any of the Coach’s Content, including without limitation all videos and Coach’s Content included in and used to provide the Services. You acknowledge that the Coach reserves the right to alter the Coach’s Content at any time.

ARTICLE 3: YOUR RESPONSIBILITIES

3.5 Community Guidelines. You agree to follow all Community Guidelines when accessing the Services. Community Guidelines include, but are not limited to, the following rules:

3.1 Online Class Fee. Unless otherwise stated on the Summary of Online Class Form, you must pay the Coach the Online Class Fee before the Coach provides any Services unless the Coach offers you a payment plan, in which case, provided that you pay according to the terms of such payment plan, the Coach will provide the Services. You represent and warrant that any information you provide the Coach to make any payment is true and complete, and that you are authorized to use that payment method.

3.2 Payment Plan. The terms of any payment plan will be made available on the Website, including the amount of each payment and its frequency. In the event you have not made any payment within seven days of the scheduled payment instalment, you agree that the Coach may suspend your access to the Services until the remainder of the Online Class Fee has been paid.

3.3 Non-Refundable. Any payments, or any deposits paid for any Services, are not refundable absent default by the Coach, as further discussed under Section 5.4.

3.4 Taxes. You are responsible for payment of any taxes that the Coach is required to charge you in respect of the Services. Except as required by law, you will make all payments to the Coach without reduction for withholding taxes.

(a) Abusive Behaviour. You must not harass, offend, threaten, or defame any person or entity. You must not contact any person who has requested no further contact. You must not use any slurs against any person or group.

(b) Content. You must not send, knowingly receive, upload, download, or use (i) any content that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable; (ii) any content that promotes sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age; and (iii) any content that causes annoyance, inconvenience, or needless anxiety or is likely to upset, embarrass, alarm, or annoy any person.

(c) Minors. You must not exploit, harm, or attempt to exploit or harm, minors in any way by exposing them to inappropriate content, asking for Personal Information (as defined below), or otherwise.

(d) Privacy and other Rights. You must not violate any person’s privacy rights or any person’s other legal rights (including the rights of personality and publicity). Do not collect or disclose any Personal Information without the person’s prior consent. “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an individual person or household.

(e) Intellectual Property. You must not infringe upon the copyrights, trademarks, trade secrets, or other intellectual property rights of any person or entity. You must not reproduce, publish, or disseminate software, audio recordings, video recordings, photographs, articles, or other works of authorship without the written permission of the copyright holder.

(f) Hacking, Viruses, and Network Attacks. You must not engage in any conduct that gains unauthorized access to, interferes with, damages, overburdens, or disrupts any parts of the network or any server, computer, database, or other resource or element connected to the network or anyone’s use or enjoyment of the network. You must not attempt to penetrate or disable any security system. You must not intentionally introduce or distribute any computer virus, trojan horse, worm, logic bombs, or other software or material that is malicious or technologically harmful to the Network, us, or any other person or entity. You must not launch a denial-of-service attack or in any way attempt to interfere with the functioning of any computer, communications system, or website. You must not use any process to monitor or copy any network traffic or resources available on the network.

(g) Robots, Spiders, and Crawlers. You must not use any robot, spider, or other automatic device, process, or means to access the network for any purpose.

(h) Spam. You must not transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter”, “spam”, or any other similar solicitation (“Spam”) or sell or market any product or service advertised by or connected with Spam. You must not facilitate or co-operate in the dissemination of Spam in any way. You must not violate the anti-spam legislation of any jurisdiction.

(i) Fraud. You must not issue fraudulent offers to sell or buy products, services, or investments. You must not mislead anyone about the details or nature of a commercial or personal transaction. You must not commit fraud in any other way. You must not deceive any person.

(j) Impersonation. You must not misrepresent your identity or affiliation with any person or organization. You must not do anything that gives the impression that content or communications emanated from or are endorsed by us or any other person or entity, if this is not the case. You must not co-operate in or facilitate identity theft.

(k) Violations of Law. You must not violate any applicable law (including, without limitation, any laws regarding the export of data or software to and from Canada or other countries). You must not promote any illegal activity or advocate, promote, or assist any unlawful act. You must not breach the contracts of third parties.

Additional Community Guidelines may be found on the website or any website affiliated with the Coach. In the event there is an inconsistency between the Community Guidelines found under this Section and those found on any website, the Community Guidelines found under this Section will prevail. In the event there is an inconsistency between the Community Guidelines found on the Website and an affiliated website, the Community’s Guidelines found on the Website will prevail.

ARTICLE 4: SESSION POLICY

4.1 Live Sessions. The date and time of each live Session will be set out on the Website. During the Online Class Period, you only have access to the number of live Sessions you purchased.

4.2 Recorded Sessions. During the Online Class Period, depending on the Services you purchased, you may have access to one or more recorded Sessions that are available on-demand.

4.3 Cancellation of a Live Session. The Coach may cancel any live Session for any reason and at any time.

ARTICLE 5: TERM

5.1 Term. The term of this Agreement is the Online Class Period, unless this Agreement is terminated early in accordance with the provisions of this Article.

5.2 Effect of Expiration of Term. You no longer will have any access to any Sessions and any license you have received will expire at the end of the Online Class Period. In the Coach’s sole discretion, the Coach may

(a) extend your access to live Sessions;

(b) extend the duration of your license to any recorded Session, if any, beyond the Access Period; and/or

(c) extend your access to any private social media group.

For greater clarity, in the Coach’s sole discretion, the Coach may revoke any such extension.

5.3 Termination by Coach. The Coach may terminate this Agreement and/or revoke your license, if any, at any time and without any notice if

(a) the Coach determines that you are not creating the time and energy to participate fully with the Services or you are otherwise engaging in anti-social behaviour; or

(b) you are otherwise in breach of this Agreement.

5.4 Termination by You. In the event:

(a) the Coach has materially breached this Agreement,

(b) you have provided the Coach written notice that the Coach has committed such breach, and

(c) the Coach has not remedied such breach within ten days thereafter,

you may terminate this Agreement and receive a refund of any unearned and unused amounts of the Online Class Fee.

ARTICLE 6: CONFIDENTIALITY OF PERSONAL INFORMATION

6.1 You agree that in order for the Coach to provide you the Services, the Coach will have to collect, use, retain, and disclose personal and other sensitive information in order to fulfil those Services and related obligations. You acknowledge that you have access to the Coach’s Privacy Policy respecting the management of your personal and sensitive information and understand that such information will be collected, used, retained, and disclosed by the Coach only for the purposes set out in this Agreement and the Privacy Policy.

6.2 You acknowledge that the relationship between you and the Coach is not a legally confidential relationship (e.g., the medical and legal professions), and communications between you and the Coach are not subject to the protection of any legally recognized privilege.

ARTICLE 7: WARRANTY AND WARRANTY LIMITATIONS

7.1 Warranty. The Coach represents and warrants that it has the necessary rights and consents to perform its obligations under this Agreement and that the Services will be provided in a professional and workmanlike manner with personnel having the requisite knowledge, skill, and experience to perform the Services.

7.2 THE COACH IS NOT A PROFESSIONAL. You acknowledge and agree that the Coach is not a licensed physician, psychologist, psychiatrist, or any other licensed professional of any kind and does not offer services, diagnosis, or treatment of a licensed physician, psychologist, or psychiatrist.

7.3 EDUCATIONAL AND RECREATIONAL PURPOSES. You acknowledge and agree that the Services are for educational and recreational purposes only and are not meant to be construed as professional advice / services of a licensed professional. In the event you require such professional advice / services, you agree to see the applicable licensed professional promptly and to promptly inform the Coach to discontinue the Services in relation to such professional advice / services.

7.4 LIMITATION OF WARRANTIES. Except for the express conditions or warranties specified above in Section 7.1, the Coach disclaims all conditions and warranties, either express or implied, including without limitation any implied warranties of merchantability, fitness for a particular purpose, title, non infringement of third party rights, custom, trade, quiet enjoyment, accuracy of informational content or results, or any warranties arising under any other legal requirement. The Services may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications. The Coach is not responsible for any delays, delivery failures, or other damage of any nature, kind or extent resulting from such problems.

You additionally acknowledge and agree that the Online Course may be reliant on, or interface with third-party systems that are not provided by us (for example, YouTube and Kajabi), and that the Coach is not liable for any limitations, delays, or problems that arise from those third-party systems.

7.5 NO GUARANTEE OF PARTICULAR OUTCOME. In addition, you acknowledge and agree that the Coach does not and cannot guarantee that you will achieve any particular outcome or benefit as a result of participating in the Services, and that to the extent that you act on any such advice, instructions, or recommendations of the Coach, you do so at your own risk.

7.6 UNDERSTANDING THE RISKS: You accept that the activity and participation in live and online hypnosis and nervous system courses and trainings involves inherent hazards and potential risks. The hazards include negative feelings, exhaustion, feelings of unease, loss of sleep, negative thoughts. While these concerns are rare, and all safety precautions are adhered to by the Coach, they can occur.

These hazards could result in serious health issues. You are aware that participating in the NeuroSync Hypnotic Questioning Training, Free Flowing Transformations Training, Bulletproof Nervous System, Rich and Regulated, Advanced Conversational Hypnosis Training, and all of the Nervous System and Hypnosis Workshops could be hazardous if they’re not conducted with care, control, and responsibility of each student and participant.

7.7 HEALTH AND MEDICATION: You understand that it is your responsibility to be aware of any health or other conditions that may affect the safety and enjoyment of yourself and others during the training courses. You also agree to not participate in the demonstrations if your conditions may affect negatively on yourself or other students. You confirm that you will not be under the influence of drugs or alcohol that may impair your ability to participate safely.

You confirm that you are physically fit and able to participate in the activities during the training courses. You accept all risks and take full responsibility for yourself and the outcomes of the training courses.

7.8 CONDITIONS OF PARTICIPATING: You agree to participate with care and obey the rules set out by the Coach and the instructions given by its staff. You accept that if you don’t adhere to the rules and instructions, or if you act dangerously, the Coach and their staff may remove you from the training course without a refund.

ARTICLE 8: EXCLUSION AND LIMITATION OF LIABILITY

8.1 EXCLUSION OF LIABILITY. In no event will the Coach have any liability to you for any indirect, special, incidental, consequential, aggravated, or punitive damages however caused, whether in contract, tort, or otherwise, and whether or not the Coach has been advised of the possibility of such damages. In the event the foregoing paragraph, or any part thereof, is void under applicable law, this paragraph, or such part thereof, shall be inapplicable.

8.2 EXCLUSION OF LIABILITY CAUSED BY THIRD PARTIES. Additionally, in no event will the Coach have any liability to you for any direct, indirect, special, incidental, consequential, aggravated, or punitive damages however caused, whether in contract, tort, or otherwise, and whether or not the Coach has been advised of the possibility of such damages, if such damages are a result of the fault of a third-party provider.

8.3 LIMITATION OF LIABILITY. The Coach’s cumulative liability to you for all claims arising from this Agreement, including, without limitation, any cause of action sounding in contract, tort (including without limitation, negligence or strict liability), by statute, other legal theory, or otherwise howsoever arising, will not exceed the fees paid by you to the Coach for the applicable Services in which the claim arose.

ARTICLE 9: INDEMNIFICATION

9.1 INDEMNIFICATION. You agree to defend and indemnify the Coach and its respective officers, directors, employees, contractors, agents, representatives, successors and assigns for any losses, costs (including reasonable legal fees) or damages incurred for any claim by any third party that arises from or is related to the carrying out by the Coach of this Agreement or the Services provided by the Coach pursuant to this Agreement.

ARTICLE 10: GENERAL TERMS

10.1 Governing Law, Personal Jurisdiction, and Venue. Ontario law, excluding its conflict of laws rules, governs this Agreement in all respects, including its validity, interpretation, and effect.

Each of the parties irrevocably submits to the nonexclusive personal jurisdiction of the Ontario courts. Each party waives all questions of personal jurisdiction in regard to the courts of Ontario for the purpose of carrying out this provision.

Venue for any legal proceeding relating to or arising out of this Agreement will be the applicable Ontario courts in London, Ontario.

10.2 Entire Agreement. This Agreement constitutes the entire understanding between the parties regarding the subject matter of this Agreement.

10.3 Amendments. No modification of this Agreement will be valid unless it is in writing and signed by authorized representatives of both parties. No previous course of dealing will be admissible to explain, modify, or contradict the terms of this Agreement.

10.4 Waivers. Failure on the part of any party to this Agreement to complain of any act or failure to act of any party to this Agreement or to declare such party in default, irrespective of how long such failure continues, will not constitute a waiver by the non-defaulting party of its rights hereunder. Each and every waiver of any covenant, representation, warranty or other provision of this Agreement must be in writing and signed by each party whose interests are adversely affected by such waiver. No waiver granted in any one instance will be construed as a continuing waiver applicable in any other instance; and without limiting the generality of the foregoing, the waiver by either party of a breach of any provision of this Agreement will not operate or be interpreted as a waiver of any other or subsequent breach.

10.5 Survival. Any provision of this Agreement that by its nature is intended to survive termination or expiration, will continue after termination or expiration.

10.6 Publicity. The Coach may photograph, record on audio or video, or otherwise record Sessions. In exchange for your access to the Services, you understand, acknowledge, and agree that you may be photographed, recorded on audio or video, or otherwise recorded and hereby agree and consent for all purposes to the reproduction, publication, display, and/or use in any manner of any such photograph, audio, video, or other recording or depiction of your likeness and/or voice whatsoever by the Coach and any nominee or designee of the Coach, including without limitation any agency, client, periodical or other publication, in all forms of media, whether now or hereafter devised, throughout the world and in perpetuity, and in all manners, including without limitation advertising, social media, trade, display, editorial, art, and exhibition.

You further understand and agree that any such photograph, audio, video, or other recording or depiction of your likeness and/or voice may be modified, altered, cropped, and combined with other content such as images, video, audio, text, and graphics, and you hereby waive any right that you may have to inspect or approve any finished image, video, or audio containing a depiction of your likeness or voice.

10.7 Force Majeure. The Coach will have no liability to you under this Agreement if it is impeded, prevented from, or delayed in performing its obligations under this Agreement, or from carrying on its business, by acts, events, omissions, accidents or unavailability of supply beyond its reasonable control, including, by way of example, inability to access the internet, unavailability of a cloud services provider, war, public disorder, terrorism including any act of sabotage, riot, fires, floods, epidemics, or failure of public or private utilities, transportation or communication systems, malicious acts of third parties, including by way of example the installation of malware, DDoS attacks, hacking, or ransomware, compliance with a law or governmental order, and accident or technical failure not due to the negligence of the Coach. Such failure or delay will not be deemed to constitute a breach of this Agreement, but the Coach’s obligations will remain in full force and effect and will be performed or satisfied as soon as reasonably practicable after the termination of the relevant circumstances causing such failure or delay.

10.8 Severability. If any provision of this Agreement is held to be invalid or unenforceable for any reason, the remaining provisions will continue in full force without being impaired or invalidated in any way. The parties agree that any invalid provision will be deemed to be restated so as to be enforceable to the maximum extent permissible under law consistent with the original intent and economic terms of the invalid provision

10.9 Assignment. Neither this Agreement nor any obligations or rights arising hereunder may be assigned or transferred by either party, by operation of law, merger or otherwise, to any third party without the other party’s prior written consent, which will not be unreasonably withheld, except that the Coach may freely assign its rights under this Agreement in connection with a merger / amalgamation, acquisition, or sale of all or substantially all of its assets or business. Any purported assignment of this Assignment in violation with this Section is void.

You hereby release and agree to keep released the Coach from any and all liability, including but not limited to infringement of any right to privacy or right to publicity, relating to or arising out of publicity of your name, logo (if applicable), or image as permitted in this section. Nothing in this section releases the Coach from the confidentiality requirements pursuant to ARTICLE 6 of this Agreement except as it relates to your name, logo (if applicable), or image.

10.10 Counterpart Execution and Delivery. This Agreement may be executed in one or more counterparts, each of which will be deemed an original and all of which will be taken together and deemed to be one instrument. An executed copy of this Agreement (or any portion of this Agreement) may be delivered by any of the parties by facsimile, digital, or similar capability regardless of the medium of transmission, and such delivery will be effective and binding upon such party, and will not in any way diminish or affect the legal effectiveness, validity or enforceability of this Agreement.

10.11 Notices. Any notice, payment, demand, or communication required or permitted to be given by this Agreement must be in writing and be delivered by email to the party to whom the same is directed. The address given for the delivery of a notice may be changed at any time by either party by notice in accordance with this section. Any notice delivered by email will be considered to be received on the day delivered or, if after 5 PM EST, the next day.

Your email is the one provided to the Coach during your payment of the Online Course Fee, and the Coach’s email is [email protected].

[End of this Agreement]

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